The office is open Monday to Friday, 7:30 AM to 4:00 PM.
Message her anyway.
Luv Health is enhanced access to Dr. Sushma Bhadauria, MD — secure messaging with her care team including evenings and weekends, and same-day appointments held back for Luv Health patients.
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Tomorrow · Dr. Sushma Bhadauria
A true story, told a thousand times
This is what one simple question costs you.
Nothing is wrong with the medicine. What's broken is the distance between having a question and reaching the person who already knows your history.
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You send a portal message. “Is this normal at 14 weeks?”
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Nothing.
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Still nothing.
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The office closes for the weekend.
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You're awake in the dark on your phone, reading a forum post from 2019 written by a stranger.
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You call the moment they open. Hold music, then a callback “within 48 hours.”
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Six days later you get ninety seconds — and an answer that would have taken thirty.
You weren't overreacting.
You were asking a question.
The alternative
Luv Health deletes the six days.
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Step 1: Ask
Write it the way you'd say it out loud, at whatever hour it occurs to you. Evenings and weekends included.
Silent demo Demo: a patient opens Ask Luv and types her question in her own words. Screen recording, no sound. The demo patient signs in, opens Ask Luv, types “I’ve had cramping since last night with a little spotting” and sends it. Fictional information only.
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Step 2: Get understood
An intake assistant asks the follow-ups a good triage nurse would ask — when it started, how severe, what else you've noticed — then organizes your answers.
Silent demo Demo: Luv asks follow-up questions, then she checks her answers before sending. Screen recording, no sound. Luv asks when it started and how severe it is. The patient answers each question, reviews her answers on one screen and presses Send. Fictional information only.
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Step 3: Hear from her
Dr. Bhadauria opens one clear summary with your own words a tap away, and replies herself. A person, not a template.
Silent demo Demo: the physician opens the organized summary and replies herself. Screen recording, no sound. In the care-team inbox the physician opens the patient’s structured summary, reads the patient’s own words, writes a reply and sends it. Fictional information only.
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Step 4: Book
If you need to be seen, times appear inside the same conversation — often today or tomorrow, because slots are held for Luv Health patients.
Silent demo Demo: she picks an open appointment time and confirms it. Screen recording, no sound. The patient chooses a day, taps an open time, confirms the booking and sees it on her Appointments page. Fictional information only.
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Step 5: Get care
You arrive with insurance verified, records uploaded and your story already told. The visit starts where the conversation left off.
Silent demo Demo: her visit checklist shows insurance, records and when to arrive. Screen recording, no sound. The patient opens her upcoming visit and scrolls the checklist: insurance on file, records uploaded, arrive-by time and directions. Fictional information only.
The assistant never practices medicine. It collects and organizes — it cannot diagnose, prescribe, interpret a result, or tell you that you're fine. And if anything you write suggests an emergency, it stops immediately and points you to emergency care instead of asking another question.
Dr. Sushma Bhadauria, MD Obstetrics, Gynecology & Infertility Cedars-Sinai Medical Center
Who answers
The doctor doesn't change.
The distance does.
Luv Health will never route you to a stranger on a video call. It connects you to the physician who already knows your history.
- Certification
- Board-Certified Obstetrician Gynecologist, FACOG
- Hospital
- Attending Physician, Cedars-Sinai Medical Center — still delivering babies, operating, and teaching residents
- Academic
- Former Assistant Professor, David Geffen School of Medicine at UCLA
- Training
- MD and MS in Obstetrics & Gynecology; residency at UCLA and Robert Wood Johnson Medical Center
- Published
- American Journal of Obstetrics and Gynecology · Gynecologic Oncology · International Surgery
- Honors
- UCLA Ob-Gyn Teaching Award · Golden Apple Award, Cedars-Sinai · 2019 Los Angeles Award
- Practice
- Private practice since 2014, one mile from Cedars-Sinai
In 2015 CBS News covered her delivery of a baby born at 26 weeks, still inside an intact amniotic sac — a genuine rarity. Mother and baby did well. That only happens when someone has spent fifteen years getting very good at this.
★★★★★ 4.95 out of 5 · 173 reviews
People don't write reviews like this about a portal.
She is the most caring, kind and knowledgeable doctor — not just OB/GYN — I have ever encountered.
This was the nicest experience I've ever had at the gyno. I usually dread going like most women. Dr. Bhadauria took her time listening and was super gentle.
No drama. She never suggests unnecessary tests.
Dr. B is the best OB/GYN in LA and anywhere. She is so calm and dedicated that I cannot say enough good things about her.
I have never met a doctor with such good bedside manner. She is patient, dedicated, and polite.
She was my OB for my last two pregnancies and it has been nothing but incredible. She always took the time to hear my concern.
Staff was very nice, and I felt like Dr. Bhadauria spent a lot more time with me than most.
There are no words to explain how thankful we are for taking care of us during our pregnancy and the day Camille was born.
How Luv Health Access supports your care
Luv Health Access helps you manage your care before, during, and after your appointment.
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Create your profile
Create your account and sign in to Luv Health.
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Book your appointment
Choose an available appointment with the practice.
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Complete your intake
Complete your intake forms and share the information needed before your visit.
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Attend your appointment
Visit the practice for your in-person appointment.
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Continue your care
Sign in after your visit to review care information, contact your care team, and book follow-up appointments.
Ongoing access Your Luv Health account stays available after your appointment. You can continue to sign in and use the tools that support your care.
Before you join
Frequently asked questions
Using Luv Health
Does Luv Health replace my doctor?
No. Luv Health helps you connect with the physician and care team you already see.
Does Luv provide medical advice?
No. Luv helps collect and organize information for your care team. It does not diagnose, prescribe, interpret results, or make clinical decisions.
When will my care team respond?
Your practice sets its response-time expectations. You will see them before sending a message.
Luv Health Access
What is Luv Health Access?
Luv Health Access helps you manage your care before, during, and after your appointment. With your Luv Health account you can message Dr. Bhadauria’s care team, book appointments, complete your intake before a visit, and keep your records and insurance in one place. Your account stays available after your appointment.
What does Luv Health Access cost?
$600 per year, paid to Dr. Sushma Bhadauria as a practice administrative support fee. This fee includes access to Luv Health and related administrative services from your practice. There is no enrollment fee.
The fee does not pay for clinical care and does not replace your insurance. Visits, labs, procedures, and medications are billed to your insurance as usual. Compare the options.
Does Luv Health Access replace insurance?
No. Luv Health Access provides enhanced access and communication. Your visits, labs, procedures, and medications are still billed through your insurance.
Which insurance plans does Dr. Bhadauria’s practice accept?
Dr. Bhadauria’s practice accepts the insurance plans listed below. Your benefits and in-network status are determined by your insurer. Confirm your coverage before your appointment.
Accepted plans
- Aetna
- Anthem Blue Cross Blue Shield
- Blue Shield
- Cigna
- Health Net
- UnitedHealthcare
Insurance verification details
- Practice Tax ID
- 800961833
- Dr. Sushma Bhadauria NPI
- 1164472460
Give these to your insurer when you check your network status.
Can I cancel Luv Health Access?
Yes. Your practice’s cancellation terms are shown before you join. Access continues through your current paid term.
Privacy
Who can view my messages?
Your connected physician and authorized care-team members can view your information. Your messages and health information are protected and available only to the people involved in your care.
Urgent care
What should I do in an emergency?
Call 911 or go to the nearest emergency department. Luv Health is not an emergency service.
Beverly Hills · Los Angeles
Your next question shouldn't wait until Monday.
Setting up takes about five minutes. Your first message can go out tonight.
Written by us, sourced properly
The answers we found ourselves repeating
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